This solution is designed for first-party collections to automate digital communication and enable self-serve payments.
Frictionless Integration
Our 100% white-labeled solution will be up and running in days and features customizable options for integration, automation and messaging. Remitter offers API, Webhook, and SFTP dataflows for secure information transfer to and from our clients.
Templates & Playbooks
“Playbooks” allow you to create automated, digital treatment strategies for each delinquency bucket that adapt to individual consumer’s based on their unique actions and circumstances.
Automation
Remitter’s proprietary AI engine uses behavioral heuristics to automate each consumer’s unique experience with branded messaging, payment options, and channel preference.
Self-Service Payment Portal
Your customers receive branded messages via SMS and email with an actionable link that directs them to a white-labelled payment portal. They can then choose from a variety of payment options with terms that work for them.
Payment Options
Your customers are presented with intuitive, custom payment options that enable them to pick repayment terms that fit their financial circumstance. These range from Payment in Full to Payment Plans to Settlements to Partial Payments. As an added layer of security, there is an optionable single- or multi-authentication layer. Remitter is PCI Certified and all payment information is tokenized at the gateway level.
Intelligent Reporting
Remitter leverages behavioral anayltics to inform the engagement strategy and increase payer rates. While our platform automatically makes use of this data, we also make this data available to you to use as you see fit.
Client Success
Remitter has experienced Client Success Managers that understand the ARM industry. Your dedicated Client Success Manager will hold Monthly Business Review meetings with you to discuss performance metrics, best practices, and opportunities for improvement. Remitter is here to help you unleash the full potential of digital collections.