About Us:

Remitter USA Incorporated (“we” or “us”) is a communication platform mainly used by creditors as our customers.

We developed this Privacy Policy to explain to you how we manage personal data provided to us in connection with our customers’ access to and use of the Remitter platform, including related tools, applications, and services. We strive to collect personal information only to the extent reasonably necessary to provide services or products to our customers.

Our website and the Remitter platform are not designed for children. We do not knowingly collect any information from children under the age of 13 in accordance with the Children’s Online Privacy Protection Act.

Key Terms:

“Personally, identifiable information” is information about you that is generally not publicly available and that we obtain in connection with providing a service to you, our Affiliates or our Non-Affiliates.

“Affiliates” are members of our corporate family and as such are companies related to us by common ownership or control.

“Non-Affiliates” are third parties, including our customers, that are not members of our corporate family.

Examples of Affiliates and Non-Affiliates may include: (i) Financial service providers such as banks, credit card providers, mortgage and student lenders, auto finance companies and insurance entities; and (ii) Non-financial companies such utilities, telecommunications companies, healthcare providers, and retailers.

Information We Collect

The types of “personally identifiable information” that we collect about you may include:

Personally Identifying Information- information we receive from you, our affiliates or our non-affiliate such as your name, date of birth, physical location, language preference, family details, and other such customer-specified identifiers such as contact information, such as your email address, telephone and facsimile numbers, residential, business, and postal addresses, and other contact information;

  • Account Information- information from our non-affiliated customers received from you on your accounts or receivables owed to our customers.
  • Transactional Information- Information we receive from our non-affiliated customers which may include information regarding your account, payment, and balance histories. management;
  • Statistical information and technical information about your online habits and interactions with Remitter; and our IP address, computer, network, and browser.

Use of Information

Remitter collects, holds, uses, discloses and may share personal information as permitted by law to provide products or services to our customers and to enable you to manage your affairs with our customers.

We may disclose your personal information to third party providers of business or administrative services, such as file storage services, database and mailing services, cloud hosting services, marketing services, identity verification services, and other information technology services. We may also disclose your personal information to our professional advisors and agents, which may include:

  • developing and improving our products, client service, and relationships;
  • developing and communicating to customers, current and prospective;
  • investigating into any complaints about our customers or if we have reason to suspect that our customers are in breach of any of our terms and conditions governing access to or the use of Remitter platform or have otherwise engaged in any unlawful activity; and as required by law.
  • To verify your identity.

Tracking and How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We collect personal information from you by using cookies on our website. This information helps us analyze data about web page traffic and we tailor our website to your needs and the needs of our customers.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can adjust your browser setting to accept or reject cookies.

How We Protect Your Information

We take all reasonable steps to protect your personal information from unauthorized access, modification or disclosure, including misuse, interference, and loss. We secure such information in accordance with industry standards.

We use encryption to transfer personal information; however, the security of online transactions and communications sent electronically and by US Mail cannot be guaranteed. Our customers provide information to us at their own risk.

If you suspect any misuse or loss of, or unauthorized access to their personal information, please let us know immediately by contacting our Privacy Officer using the information provided below.

Consumer Choice and Your Rights

We strive to ensure that any personal information that we collect and hold is accurate, complete, and up to date.

If you believe that the personal information that we hold is inaccurate, incomplete, or outdated, please our Privacy Officer using the information provided below.

If you have a complaint about our handling of your personal information, you should address your complaint in writing to the Privacy Officer, using the information provided below.

Privacy Notice Changes

The continued use of the Remitter platform by you or our customers constitutes agreement with this Privacy Policy, as amended from time to time. This Privacy Policy was last updated on October 2019. We encourage you to periodically review this page for the latest information on our privacy practices.

Overseas disclosure

We may disclose your personal information to recipients located outside the United States who provide services to us (for example, we may disclose your personal information to third parties who provide website hosting services to us).This will include, for example, Australia and the EU.

When we disclose personal information overseas we will take reasonable steps to ensure that the overseas entity complies with the GDPR and/or Australian Privacy Principles, unless an exception applies under those principles such that we are not required to do so. We will take reasonable steps to put in place suitable confidentiality protections in relation to personal information we provide to an overseas entity.

Contacting Us

Please contact us at any time with questions about our privacy practices or to request access to view, correct, or delete information that we have about you, by mail directed to:

Attn: Privacy Officer
Remitter USA Incorporated
1805 N. Scottsdale Rd., Ste. 100
Tempe, AZ 85281

by email legal@remitter.com

Add Your Heading Text Here

A Guide to Digital Collections

Get in touch today

Lendly White Paper

Get in touch today

Benefits of Digital Collections

Get in touch today

Point Of Sale Lender

Get in touch today

Traditional Vs. Digital Collections

Get in touch today

Acima Case Study

Get in touch today

Contact Me

Get in touch today

Schedule a Demo