Our Solution is Seamless

Streamline communications & payments in your collections proccess with our cutting-edge digital platform, enhanced by artificial intelligence.

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Our solution is designed for first-party collections to automate digital communication and enable self-serve payments.

Digital-Collections

Drive Better Collection Results

Our solution is simple. We offer an Al-powered digital communications platform that helps lenders maximize revenue by optimizing customer engagement. This solution is designed for first-party collections to automate their collections process and enable self-serve payments.

Templates and Playbooks

Template & Playbooks

Our Playbooks allow our clients to create automated, digital treatment strategies for each delinquency bucket that adapt to the individual consumers based on their unique actions and circumstances.

Automation

Automation

Remitter’s proprietary Al-engine uses behavioural heuristics to automate each consumer’s unique experience with channel preference, branded messaging and payment options while you have full control over messaging, cadence, delinquency buckets, and overall scheduling.

Client-Success

Client Success

Remitter assigns experienced Client Success Managers that understand the ARM industry as well as the unique needs of our clients. Your dedicated Client Success Managers is there to help you improve your performance metrics and find opportunities for improvement

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Third-Party Digital-First Collections

Remitter also offers Third-Party collections services through our sister company, Mercantile Adjustment Bureau. To find out more on our third-party offering please visit: https://mercantilesolutions.com

Payment-Options

Payment Options

Consumers are presented with intuitive, custom payment options to make their repayment with terms that suit them. As an added layer of security, there is an optionable single or multi-authentication layer. Remitter is PCI Certified and all payment information is tokenized at the gateway level.

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Self-Service Payment Portal

Customers receive branded messages via SMS, email, and/or voicemail drops with an actionable link that directs them to a white- labelled payment portal. Customers can choose from several payment options that fit within their unique circumstances and budgets.

Intelligent Reporting

Remitter leverages behavioural analytics to inform the engagement strategy and increase payer rates. While Remitter’s platform automatically makes use of this data, this data is available to clients through their client portal.

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Case Study

Acima Case Study

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